Ciico Jewelry Co.,Ltd

Other

FAQs...

If you have any question out of this list please email us and we will answer you within 2 days. 

About Pageant Crowns (Custom Making)

posted Dec 6, 2008 3:53 PM by Hailey Qiu

We are good at pageant crown's making. The styles we supply on our web page are somehow limited. You can send you sample or pictures to us for prices and custom making.

How to order?

posted Sep 20, 2008 11:25 PM by Qiu Hailey   [ updated Oct 28, 2008 3:16 AM by Hailey Qiu ]

Order Steps
  1. View our catalog on our website . 
  2. Then email us your preparatory purchase list.  (For example:  TR001 24PCs; NS3001 24PCs; HC012 144PCs)
  3. We will make an invoice including freight for your purchase list and email it to you for reference. 
  4. You can pay the invoice if you accept the invoice.  Or you can return to step 2 if you want to change something.
  5. We start to produce your order after receiving your payment.
  6. We ship the order to you when they are finished.Our lead time is about 7-15 days.
  7. You receive your order after 3-10 days shipping.

Do you have a catalog?

posted Sep 20, 2008 11:25 PM by Qiu Hailey   [ updated Feb 4, 2010 7:23 AM by Hailey Qiu ]

We only have e-catalog on our site http://www.ciico.com . We do not have a paper catalog as there are always new styles coming. We will add new styles to the our website weekly.

How to pay my orders?

posted Sep 20, 2008 11:23 PM by Qiu Hailey   [ updated Feb 4, 2010 7:19 AM by Hailey Qiu ]

At present, we can only accept payment by Cash, T/T, Wester Union, Paypal and Money Gram.  Sometimes you maybe think it is not safe or not economic for you to make full payment after just placing your order.  At this case you can pay 30% deposit after ordering and pay the 70% balance before shipping with our order-ready  notification . 

Do you sell samples?

posted Sep 20, 2008 11:23 PM by Qiu Hailey   [ updated Sep 20, 2008 11:23 PM ]

Yes, we do.  But the sample prices is about 2 times of our wholesale price..

If I place an order now, when will it ship?

posted Sep 20, 2008 11:20 PM by Qiu Hailey   [ updated Sep 20, 2008 11:20 PM ]

Usually we ship our order in 7-15 days after we received your payment. But some time if we are busy or your order is too big the lead time would be a little longer. So you can ask us this question again when you want to please an order. we will give you an accurate estimate.

What carrier will my order be coming by?

posted Sep 20, 2008 11:19 PM by Qiu Hailey   [ updated Oct 28, 2008 3:15 AM by Hailey Qiu ]

For international orders, we usually use express door to door service from company EMS, DHL, TNT, FEDEX. We use these company depending on the country you are in and the cost they are charging and the level of service chosen. 

Do you make custom style?

posted Sep 20, 2008 11:18 PM by Qiu Hailey   [ updated Sep 20, 2008 11:18 PM ]

Yes, you can send your samples or pictures or even an product sketch idea to us. Then we will check if we can make them and estimate prices within 3 days.

Do you collect tax ?

posted Sep 20, 2008 11:10 PM by Qiu Hailey   [ updated Sep 20, 2008 11:11 PM ]

Currently,  for international orders, we do not collect tax.

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